On Hearing the Fire Alarm:
Locate the source and possible cause of the fire alarm
On Finding a Fire:
Raise the alarm – inform your flat mates (set off the fire alarm if present)
Attack fire if possible with the appliances provided but do not take personal risk
Speak clearly, give operator your number and ask for fire service
When the operator replies, say : Fire at ______________________
include any landmark
Do not hang up until your address is confirmed back to you
Shut all doors and wait in front of the building
On arrival of the fire service, inform the emergency personnel if you suspect that someone is missing or trapped
Inform your landlord/housing officer on:
0208 854 8854
Accommodation & facilities
Please note that the following facilities are now available to you during the hours listed below at our office in 1st Floor, Thomas House, 3 Wellington Street, Woolwich SE18 6NY
Advice & Guidance
Our aim is to keep providing the services we offer and also develop a viable system that will enable advice & information to be readily accessed.
Pathway to employment
As well as job search support and work experience, job seekers will have greater access to training and skills development and other help at a time better suited to their needs.
Compliments and Complaints
It is important for us to know what we are doing right. If you are impressed with any of our services, or if any of our staff have excelled in their duties.
How to Apply
Download the form
Accept self referrals and referrals from any agency.
Referral procedure Phone Mon-Fri 9am-5pm.
Application form filled in by applicant and referral agency.
Need proof of ID.